A common reason for this is when your business changes addresses there may be a profile still out there for your old address. This duplication can lead to two profiles for the same business, and a user leaving a review might not pick the right one. It’s possible that, before you created your listing, someone else made it for you so they could leave a review or mark your business on Google Maps. You have your business profile claimed and verified, but maybe it’s not the only one. Sometimes, mistakes happen.Ī common mistake is a case of duplicated business listings. Google is a massive machine with millions of complex moving parts within its software. It’s an easy issue to fix: look at your Google My Business profile and verify that all information is correct. They know who you are and how they found you, so if they go to leave a review and the information doesn’t match, they’ll be more likely to stop short of leaving a review in case they’re wrong. In this case, it’s less likely that the reviews are not showing up and more likely that users aren’t leaving reviews. If your business listing has the wrong address, the wrong name, or other incorrect information, it can suppress Google reviews. The first and, arguably, most common reason why you have missing Google reviews is that you have some listing inaccuracy on your Google Business Profile (formerly Google My Business) listing. Some are benign, some are temporary, and some are worse or harder to handle. How to Solve Google Reviews Not Showing Upįirst, let’s take a look at the many possible issues for Google Reviews not showing up and what may be preventing your reviews from appearing. The star rating and the number of comments it’s all important for building user trust and encouraging clicks.Īre your Google Reviews not showing up? What happens when you know users are leaving reviews, but they aren’t showing up anywhere? Can you solve the problem, or are you out of luck? Let’s dig in. In a vast majority of cases, the first thing anyone sees of your business is a Google search result, and with it, the info boxes on the sidebar with reviews and business information. Google Reviews not showing up? Google’s services are among the most important sources for business reviews.
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